Returns, Exchange and Refund Policy
What is your return policy?
For domestic customers, returns are on us. We accept unworn, unwashed, and unaltered items purchased directly from this website that are received by us within 30 days of your order date. Please account for the time it takes for the carrier to ship your item(s) to our warehouse. Gift Cards (both physical and digital) and other items marked "All sales are final - No returns" are FINAL SALE and are not eligible for return or exchange.
What are final sale items?
Designate "All sales are final - No returns" on the product detail page.
What about my refund?
In order for you to receive your refund back to your original payment method, we must receive your items within 30 days of your order date. Once we receive your item(s), please allow 7-10 working days for us to process your refund. If you paid with a gift card or store credit, you will receive the money back as store credit. Your store credit will go back into your account. Don't have an account? Use the same email address you used to make your original purchase to Create an Account.If you paid via PayPal, your refund will be issued back to your PayPal account. If you paid with a credit or debit card, your refund will be issued back to your card. The time it will take for your refund to post to your bank account, PayPal account or credit card will vary. Please note that your refund will appear as an individual credit for each item returned, so you may see multiple credits on your credit card/bank/PayPal statement if you are returning multiple items. Refunds are processed based on applicable item and tax charges. We do not refund original shipping charges.
How do I return an item?
Unworn, unwashed and unaltered item(s) may be returned, no problem. Follow the steps below and note that we must receive your item(s) in our warehouse within 30 days of your order date. Items marked as FINAL SALE are not eligible for return.
Do you offer exchanges?
If you would like to make an exchange, start a return and ship your item(s) back to us. Select the store credit refund method if you would like to wait for your return to be processed and credit to be given before placing a new order. If you are concerned that your item may sell out, select the refund to your original method of payment and place your new order right away. Once we receive your item(s), please allow 7-10 working days for us to process your refund. Due to constantly changing inventory, we cannot guarantee item availability.
Do you refund original shipping charges?
Refunds are processed based on applicable item and tax charges. We do not refund any original shipping charges.